Client insights
यह पेज अभी हिंदी में उपलब्ध नहीं है, इसलिए अंग्रेज़ी में दिखाया गया है।
Reports → Customer Analytics shows how loyal your clients are, and who needs a nudge.
Start with the action items at the top. They’re lists of real clients to contact:
- At Risk and Slipping: regulars coming less often
- Lost First-Timers: new clients who never came back
- High-Value Dormant: big spenders who’ve gone quiet
Health checks
- 1st → 2nd Visit: how many new clients return. This is the number to grow.
- No-Show Rate, Upsell Rate
- Booking Source Trend: walk-in vs online, over time