Apply a coupon or a discount

Take money off a visit with one of your salon’s coupons or with a discount you type in.

1. 1Open the customer's visit.0:00
2. 2For a coupon, tap Apply Coupon in the Payment Summary.0:05
3. 3Tap one of your salon's coupons, or type the customer's code and tap Apply.0:09
4. 4The discount shows in the summary and the total goes down. The X next to it removes it.0:14
5. 5For a discount of your own, tap Add Custom Discount. Choose Amount or Percent and type it.0:19
6. 6Tap Apply, then an employee approves it with their PIN.0:28
7. 7Both discounts are on the visit. Take payment as usual.0:45

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Apply a coupon or a discount

1. Open the customer's visit.
2. For a coupon, tap Apply Coupon in the Payment Summary.
3. Tap one of your salon's coupons, or type the customer's code and tap Apply.
4. The discount shows in the summary and the total goes down. The X next to it removes it.
5. For a discount of your own, tap Add Custom Discount. Choose Amount or Percent and type it.
6. Tap Apply, then an employee approves it with their PIN.
7. Both discounts are on the visit. Take payment as usual.

How do I apply a coupon?

1. Open the customer’s visit.
2. In the Payment Summary, tap Apply Coupon (it is also on the Cash Payment and Card Payment screens as Apply coupon).
3. Tap one of the Coupons at this location, or type the customer’s code in Coupon code and tap Apply.
4. The discount shows in the summary, for example Discount (WELCOME10), and the total goes down.

How do I give a custom discount?

1. On the visit, tap Add Custom Discount (or Custom discount on the payment screen).
2. Choose Amount or Percent and type it, or tap a quick choice like 10%. If the visit has several services, pick the service.
3. Add a Reason (optional) and tap Apply.
4. An employee enters their PIN and taps Continue.

How do I remove a coupon or discount?

Tap the X next to it in the Payment Summary. Removing a custom discount asks for a PIN.

Troubleshooting

It says “This coupon has already been applied”

That coupon is already on the visit. Each coupon counts once per visit.

The coupon is refused

Coupons can have rules: dates, services, a minimum spend, first visit only, or a use limit. The tablet says why. The owner can check the coupon’s rules in the dashboard (see Coupons).

It says “No coupons are set up for this location”

The salon has no coupons that work at this location. The owner creates them in the dashboard.

It says “More than this service can take off”

The discount is bigger than the service’s price. Type a smaller amount.

Why does a custom discount need a PIN?

Custom discounts always need an employee’s approval, so they show who gave them.